Protecting Guest Experience and Your Hotel Reputation
It is important to manage pest risks in hotels to protect the wellbeing of your guests and at the same time, safeguard the health and safety of your valued employees. A spread of infection or disease will disrupt operations and productivity which will ultimately affect service delivery. When a pest infestation does happen, it can be difficult to eradicate, cause extensive damage and rapidly ruin a hard earned reputation.
Guests have the ability to share their pest horror story to the entire Internet community although the hotel’s overall quality could have been better than it seems. Hence hotels and any lodging premises have to be even more vigilant due to increasing travel trends and guests from around the world could be bringing hitchhiking pests with them.
Using Integrated Pest Management principles, Rentokil partners with hoteliers to ensure outstanding guest experiences will not be compromised by pest activity or problems.
Employees’ health risk - Pests carry a legion of infectious diseases such as Dengue, Salmonellosis, Leptospirosis and Gastroenteritis.
Loss of business profits and reputation - Pests such as cockroaches and rats can contaminate your stocks in your inventory with their droppings and urine. This can lead to serious consequences such as product recalls which will eventually cause severe damage to your business profits and reputation if no actions were taken.
Legal actions - Pest infestation can expose your business to potential regulatory actions such as fines and business closures as well as lawsuits from affected customers.
Damage to building structures - Rats and termites can cause physical damage to your building structures, which can be costly to repair.
Besides pest awareness, Rentokil’s Education Talk also covers sanitation and personal hygiene topics; essential in keeping the working environment hygienic. Sanitation also helps to create a more organised, efficient and safer workplace.